Result Appointments

I have taken note recently of physicians in our group who make follow-up appointments with their patients to specifically discuss lab/study/imaging results. This is in lieu of calling the patient or relaying the information electronically. 

I think this is a smart idea for several reasons. First, it is not uncommon for a patient to have follow-up questions. This is especially true in heme/onc where the results can be complex and sometimes life-changing. These conversations are most productive when done in a non-rushed way in a formal appointment. Second, physician time - whether it's at work or at home - is valuable. Physicians work really hard in clinic and at the hospital and need to have protected time at home to recharge. Physicians who are put in the position of using hours after work to call patients and fill out paperwork on their behalf are at a huge risk of burnout as the line between personal and professional life gets blurred. It also lessens valuable time with partners, children, and friends. Scheduling appointments to discuss results allows these conversations to be slotted on our schedules and protected.  This way the work doesn't become a task that bleeds into the late nights and weekends, and each patient gets the time and guidance of a professional that he/she deserves.

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